[SOLVED] The WIX Fixing it 500 Error problem




Question

I have been trying again to solve this problem especially as it seems that we have lost @renatew5😺🐶

It has been suggested by the WIX Expert I am speaking to that:-

Additionally, please ask your site members to clear their browser's cache and cookies and check if the error 500 disappeared after that.

Could you please try this and let me know if it works. Thanks. Flossy

Flossy 🧁🧁🧁 · Accepted Answer

Just to let you know that we have 2 new members from WIX trying to help us.

Flossy 🧁🧁🧁 · Answer

Oh @Tanith you have hit the nail on the head.

Tanith · Answer

This is reminiscent of TSB sorting out their IT. First it was a couple of people in the internal IT department. Then it became most of the internal IT department and one external organisation until eventually it was several external organisations and several internal departments. They probably had more people trying to fix the problem than having face to face meetings with customers.

roz · Answer

Just tried that.  No change.

Flossy 🧁🧁🧁 · Answer

Thanks @roz