I just thought that I would write and tell you all this, which I found out.
Well as you know we went without water from Wednesday to Sunday am, and we should have been given 12 bottled a day due to being on the priority list and yet we never did until the Sunday morning when they turned it back on.
Anyway I wrote them an email saying how rotten it all was without having water and yet our next door neibor who is not on their list got 12 bottles as from Thursday each and every day.
End of it being this.......
They telephoned me back and have given me ยฃ50.00 off of my next bill but also AND LISTEN TO THIS, due to the fact that we are on not alot of monies then also have been awarded 45% off of our annual water bill, that is nearly half, now I am telling you all this as if some of you are on a low pension then this too, can happen for you, apparently they don't go telling you about this and only told me as I was so mad at them.
So there you have it, if you are struggling then it is worth phoning your local water provider up as it is something NEW which has been brought in.
@Pinkaholic79 ๐๐ฆ๐บ @Flossy ๐ง๐ง๐ง @Janet ๐๐ฐ๐๐น @nabob @roz @renatew5๐บ๐ถ @harryflatters @roz etc etc
Thanks- that's interesting. Sorry you had no water for so long. Did your water get delivered to your neighbour?
When I contacted fixmystreet about our flood I got no response. Days later got an email saying that the water flooding in from the field had been damed with sand bags and had a photo of neighbours garden with lots of sandbags stopping the water entering their garden- but it was causing the water to flood into my garden and other neighbours gardens. Great job!